The Strength in Vulnerability: How Open Leaders Build Healthier Cultures

In many workplaces, leadership is still synonymous with strength, decisiveness, and certainty. We expect leaders to have the answers, to be confident, composed, and in control. Yet, research and experience are showing that one of the greatest indicators of leadership strength isn’t about having all the answers — it’s about being willing to admit when you don’t.

Vulnerability, once seen as a weakness, is now emerging as a cornerstone of healthy organisational culture. It’s the quiet courage to be real — to own mistakes, ask for help, share uncertainty, and create psychological safety for others to do the same. When leaders model vulnerability, they signal to their teams that authenticity isn’t just accepted — it’s valued.

If you want your managers and employees to own mistakes, ask for help, share uncertainty then as a leader you have to show the way. 

Why Vulnerability Matters in Leadership

At its heart, vulnerability is about truth-telling. It’s choosing honesty over image, learning over perfection. And when leaders choose vulnerability, they invite trust.

According to research by Google’s Project Aristotle, psychological safety — the belief that people can take risks and speak up without fear of embarrassment or punishment — is the single most important factor of high-performing teams. Vulnerability is what creates that safety. When a leader says, “I don’t know, but let’s figure it out together,” it turns uncertainty into collaboration. It builds a bridge of trust that data alone can’t.

Vulnerability also humanises leadership. It reminds people that their leaders aren’t distant figures operating from the top of the org chart, but fellow humans navigating challenges and growth. This authenticity builds connection — and connection fuels engagement, creativity, and resilience.

The Cultural Ripple Effect of Vulnerable Leadership

Leaders set the emotional tone for their organisations. When they lead with vulnerability, that tone shifts dramatically.

  1. It normalises learning over perfection.
    Teams stop hiding mistakes and start sharing them as learning opportunities. Instead of blame, there’s curiosity. Instead of silence, there’s conversation. A culture like that becomes agile — better able to adapt, experiment, and innovate.
  2. It deepens trust and belonging.
    Vulnerable leaders don’t lead from a pedestal; they lead shoulder-to-shoulder. That kind of leadership creates a sense of psychological belonging where people feel safe to contribute ideas, challenge assumptions, and bring their full selves to work.
  3. It improves wellbeing and reduces burnout.
    In cultures where vulnerability is absent, people often wear masks — pretending to have it all together, hiding stress, or pushing through exhaustion. Vulnerable leaders break that pattern by being honest about their own limits and encouraging balance and honesty from others. The result is a more sustainable culture of care.
  4. It drives accountability through empathy.
    Vulnerability doesn’t mean being soft or avoiding tough conversations. It means having them with empathy. Leaders who can say, “I made a mistake,” can also say, “Here’s where we need to improve” — and be heard. Their teams are more likely to respond with accountability, not defensiveness.

Real Vulnerability Requires Intentional Practice

Showing vulnerability isn’t about oversharing or emotional exposure without boundaries. It’s a deliberate practice of authenticity. Here are a few ways leaders can start:

  • Model it in small moments.
    Vulnerability doesn’t have to be a grand gesture. It might sound like, “I’m not sure what the best solution is,” or “That feedback was hard to hear, but I appreciate it.” Consistent, small acts of honesty compound into deep trust over time.
  • Ask questions instead of giving answers.
    Leaders who ask questions signal humility and openness. It shifts the focus from control to collaboration — and invites others to share perspectives they might otherwise hold back.
  • Share the “why” behind your decisions.
    Transparency is a form of vulnerability. When people understand the reasoning and uncertainty behind decisions, they’re more likely to feel respected and included.
  • Create safe spaces for reflection.
    Build rituals — such as team retrospectives or culture check-ins — where openness is expected, not exceptional. When leaders participate vulnerably in these spaces, others follow.

Vulnerability and the Measurement of Culture

At Cultiv8tiv, we believe culture isn’t built by slogans or values on a wall — it’s built through behaviours that people experience daily. Vulnerability is one of the clearest indicators of a healthy culture because it shows up in how people communicate, collaborate, and make decisions together.

Measuring culture means looking beyond surface engagement scores to the deeper signals of trust and psychological safety. Are people comfortable sharing feedback with their leaders? Do they feel supported when they make mistakes? Are open conversations encouraged, even when they’re uncomfortable? These are the markers of a culture shaped by vulnerable leadership.

The Paradox of Power in Vulnerability

The irony is that when leaders stop trying to appear unassailable, their influence actually grows. People trust what’s real. They follow leaders who show both competence, humility and humanity — who can say “I don’t know” with confidence and “I need help” with grace.

Vulnerability doesn’t weaken leadership — it deepens it. It shifts authority from hierarchy to authenticity, from command to connection. And in doing so, it transforms culture from a set of expectations to a shared experience of trust and growth.

In a world that often rewards appearances of strength, vulnerable leaders create something far more enduring: connection, learning, and collective resilience.
At Cultiv8tiv, that’s the kind of leadership we measure, develop, and celebrate — because the healthiest cultures start with the courage to be human.